Frequently Asked Questions
Quick answers to common queries about our services.
You can simply visit our website and use our intuitive online booking system to choose the most convenient date and time for your appointment. Alternatively, our friendly and knowledgeable customer support team is available to assist you in scheduling your test over the phone.
Genex Laboratories is committed to delivering your test reports as quickly as possible. Depending on the type of test, you can expect to receive your results within 24 to 72 hours after sample collection.
At Genex, we take pride in our unwavering commitment to precision and excellence in healthcare. Our state-of-the-art laboratory is equipped with the latest technology, ensuring accurate and reliable test results.
We understand that your healthcare needs may vary, and we are here to cater to them.
At Genex, we are dedicated to ensuring healthcare accessibility for all individuals. Our home testing services are thoughtfully designed to accommodate the needs of the elderly or patients that have trouble moving and may face challenges in visiting a laboratory. With our convenient home testing kits, we bring accurate and reliable testing right to your doorstep, ensuring a comfortable and efficient experience for our valued patients.
At Genex, protecting your privacy is of utmost importance to us. We employ strict data security protocols and comply with all relevant regulations to safeguard your personal information.